just lost a category when trying to add a new product again!

Hi there,

Sorry you're having problems updating your store. Are you able to give me a bit more detail on what you were trying to do and if you got an error message at all?
My first question would be to check if the category is appearing in your admin area but not onsite, or is it not appearing anywhere anymore? If you go into 'Our shop' in the My Tradespace area and click 'Add or edit products' the next page you see should be an overview of all the categories you have on the site. Check the 'Offline' list as well if your missing category isn't in the published list.
When you edit a category to add new products to it - it is taken offline while you make the changes, so my first thought would be that at the end of adding your new products you may have missed the 'Publish' step somehow. But if you are getting an error message anywhere in the process please let me know as it may be a different issue.

Sorry to ask so many questions - hopefully we can find out what the issue is and correct things for you ASAP.

Thank you,
Fiona