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Videos????!!! No use to me now if cant have videos.
where the video upload section gone, i cant function on this site with out the abiltity to show vidoes of my business. Hva eyou taken this away now??!!!!! or how can i get my vidoes back on. Looks like i be off and getting a proper website now if this is the case. Why fix something that wasnt broken, was perfect for my business to run for the last two years nearly as i didnt need to make a website.
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Further to last post, Live Chat is now scheduled for tomorrow. pls see blog for further updates
thanks
The company says
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Sorry to hear you hadn’t heard about the video changes in advance. We had informed our members of the changes through our email communication, and on our get ready site (e.g. http://getready.bttradespace.com/what...) as well as our last newsletter.
Hope my previous post helps with uploading your videos but if you have any more queries, we'll be holding a Live Chat for our members on our blog at 12: 30 so please don't hesitate to join us. Thanks
http://explore.bttradespace.com/blog/
The company says
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Inappropriate?My understanding is that these will not be moved over and you will have to re-load them - nitemare !
I’m frustrated
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Inappropriate?i had over 40 videos!! : ( , and how do i re-load them as i cant find anywhere on my dash board that says anything about videos, only a part to upload new pictures. doesnt seem to be a feature on here any more? can never get hold of any1 from the actual bt tradespace and also all my advertising on the web i have a link through to this bttradepace so people can see my business, now when you click on this advertising the link takes you through to an error page , ill have to change all my link address's on over 60 places so people will be taken to the new page as it has changed address slightly. Think i may just get a proper web site built now and save the hassle, and also how slow is this !!!!!!!!!!!
I’m still annoyed
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Inappropriate?Hi
Part of the reason for the relaunch of BT Tradespace is actually to make the use of videos more accessable to our members. The upload section in the old version of BT Tradespace has indeed ceased though we've now created a media editor that gives members the capability to showcase their videos more effectively than previously.
The link below gives more detail on how to upload videos....
http://explore.bttradespace.com/uploa...
As rightly highlighted above, we've been unable to bring across video content into the new version of BT Tradespace - Geri's response below gives more detail on this....
http://customer-service.bttradespace....
Understand the frustration caused by changing the way videos are uploaded & also by not being able to bring previously uploaded content across. We're working hard though on bringing more content, tools & promotions to the site to help our members get more from video. Watch out for an offer on Flip camcorders coming soon & in the meantime, pls note we've removed the limits on the number of videos that can be shown within your BT Tradespace site.
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Inappropriate?shame no of the above was ever mentioned on any of the 'Check your Tradespace is ready for the October launch' emails we all got sent .... cant say it enough - an awful example of a migration from what should be one of the UK's leading IT role models !!!
I’m frustrated
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Inappropriate?Sorry to hear you hadn’t heard about the video changes in advance. We had informed our members of the changes through our email communication, and on our get ready site (e.g. http://getready.bttradespace.com/what...) as well as our last newsletter.
Hope my previous post helps with uploading your videos but if you have any more queries, we'll be holding a Live Chat for our members on our blog at 12: 30 so please don't hesitate to join us. Thanks
http://explore.bttradespace.com/blog/
The company says
this answers the question
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Inappropriate?Just to amend slightly what I said before - Live Chat will take place later this afternoon - pls see blog for more info.
Sorry for any inconvenience caused -
Inappropriate?Further to last post, Live Chat is now scheduled for tomorrow. pls see blog for further updates
thanks
The company says
this answers the question
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