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WHAT IS GOING ON WITH YOUR SITE?
i paid for my site memdesign to be featured....However YOUR site has been unavailable since last Friday.....could you tell me if my advert will now run for a longer time, or what kind of compensation I can expect?
M E Murray
M E Murray
I’m VERY FRUSTRATED
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Inappropriate?Hi mem design
Sorry so learn you are having problems with your Tradespace.
As you know we are in the process of launching the new site and are experiencing some technical difficulties. These are to be expected with changes of this magnitude and it takes a little while for the site to configure and for everyone to have full functionality. Please see the link below for a full explanation:-
http://explore.bttradespace.com/a-ser...
Please be patient with us we are working flat out to ensure the site is ready for everyone and we will email all our customers as soon as the new site is ready and full functionality is available to all.
In the meantime, can you please contact us by emailing us on support@bttradespace.com and provide us with a telephone number in order that we may call you (we suggest for privacy and security reasons you don't post it here) and we will then be able to assist you.
Kindest regards
Emma
BT Tradespace
The company says
this answers the question
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Inappropriate?Hi mem design
Thank you for sending us an email with your contact number. Unfortunately, this seems to be a fax number. I have tried to contact you on the numbers provided on your Tradespace but haven't been able to reach you on the landline. I have left messages on your mobile.
I just wanted to reassure you that we are trying to contact you in order to resolve this matter for you. I will continue to try to make contact with you.
Kindest regards
Emma
BT TRADESPACE
I’m Excited about the new Tradespace
